Last Updated: April 2026

Welcome to Prisana Bay. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you visit our website, we may collect certain information to improve your shopping experience and process your orders.

Personal Information

When you place an order or interact with our website, we may collect:

  • Your full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through payment providers)
  • Order details and purchase history

We only collect information necessary to process your orders and provide customer support.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide shipping and delivery updates
  • Communicate with you regarding your purchases
  • Improve our products and services
  • Prevent fraud and unauthorized transactions
  • Respond to customer service inquiries

We do not sell your personal information to third parties.

Payment Security

All payments made on our website are processed through secure third-party payment providers. We do not store your full payment details on our servers.

Payment providers use encryption and secure technology to protect your financial information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Enhance your browsing experience

You can choose to disable cookies in your browser settings if you prefer.

Sharing Your Information

We may share your information only when necessary with trusted third parties, such as:

  • Shipping and delivery providers
  • Payment processing services
  • Website hosting services
  • Fraud prevention and security services

These third parties only receive the information needed to perform their services.

We do not sell or rent your personal data.

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

Security measures include:

  • Secure servers
  • Encrypted data transmission
  • Limited access to sensitive information

However, no online system can guarantee complete security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for data processing

To request changes to your data, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal data, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Business Name: Prisana Bay
Email: support@prisanabay.shop