Last Updated: April 2026

Welcome to Prisana Bay. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

If you do not agree with any part of these Terms, please do not use our website.

General Information

This website is operated by Prisana Bay. Throughout the site, the terms “we,” “us,” and “our” refer to Prisana Bay. By visiting our website and/or purchasing from us, you engage in our services and agree to be bound by these Terms and Conditions.

We reserve the right to update or modify these Terms at any time without prior notice.

Use of Our Website

By using our website, you agree that:

  • You are at least 18 years old or using the site under supervision of a parent or guardian
  • You will provide accurate and complete information when placing an order
  • You will not use our website for unlawful or unauthorized purposes
  • You will not attempt to damage, hack, or disrupt our website

Any violation of these rules may result in termination of your access to our services.

Products and Descriptions

We make every effort to display our products as accurately as possible. However:

  • Product colors may appear slightly different depending on screen settings
  • Sizes and measurements may vary slightly due to handmade or production differences
  • Product availability may change without notice

We reserve the right to modify or discontinue products at any time.

Pricing and Payments

All prices listed on our website are shown in USD (United States Dollars) unless otherwise stated.

We reserve the right to:

  • Change product prices without notice
  • Correct pricing errors if they occur
  • Cancel orders affected by incorrect pricing

Payments must be completed at checkout using available payment methods. Orders will not be processed until payment is successfully received.

Order Acceptance

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of the order.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities per customer
  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled, you will be notified and refunded if payment was already made.

Shipping

We aim to process and ship orders within the estimated time provided on our website. However, shipping times may vary due to:

  • Carrier delays
  • Customs processing
  • Holidays or high demand periods
  • Incorrect shipping information

Customers are responsible for providing accurate shipping details.

We are not responsible for delays caused by shipping carriers or customs authorities.

Returns and Refunds

Our return and refund policies are outlined separately on our Return Policy page.

Customers must review our return policy before making a purchase.

Refunds will only be issued according to the conditions stated in our return policy.

Intellectual Property

All content on this website, including:

  • Images
  • Product descriptions
  • Logos
  • Designs
  • Text and graphics

is the property of Prisana Bay and is protected by copyright and intellectual property laws.

You may not copy, reproduce, or distribute any content without written permission.

Limitation of Liability

Prisana Bay shall not be held liable for:

  • Any indirect or incidental damages
  • Losses caused by misuse of products
  • Delays caused by third-party shipping services
  • Website interruptions or technical errors

Use of our website and products is at your own risk.

User Comments and Feedback

If you submit reviews, comments, or suggestions to us, you agree that:

  • We may use your feedback for business purposes
  • Your comments will not violate any third-party rights
  • Your submissions will not contain unlawful or harmful content

We reserve the right to remove inappropriate content.

Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you agree to the collection and use of information as described in our Privacy Policy.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated date.

Continued use of the website means acceptance of the revised Terms.

Governing Law

These Terms and Conditions are governed by the laws of the United States.

Any disputes arising from the use of this website will be handled according to applicable U.S. laws.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Business Name: Prisana Bay
Email: support@prisanabay.shop